Privacy Policy and Personal Data Protection Notice

Last updated: 4 September 2026

1. Introduction

This Privacy Policy explains how CKT TAŞ.TUR.SEY.TİC.LTD.ŞTİ, operating under the 724GetTransfer brand (“724GetTransfer”, “we”, “us”), collects, uses, stores, shares and protects personal data when you use our website, request a transfer quotation, make a reservation, contact us or use our related services.

We respect the privacy of our customers, website visitors, suppliers and business partners. Personal data is processed in accordance with applicable data-protection legislation, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, the General Data Protection Regulation (“GDPR”).

2. Data Controller and Contact Information

Company: CKT TAŞ.TUR.SEY.TİC.LTD.ŞTİ

Brand: 724GetTransfer

Tax Number: 2111351954

Address: Müftü Mah. Atatürk Cad. Genç Apt. No: 481/21, Merkez/Rize, Türkiye

E-mail: [email protected]

Written WhatsApp Support: +90 850 441 18 87

For questions or requests about your personal data, please contact us in writing by e-mail or WhatsApp using the details above.

3. Personal Data We May Collect

Depending on how you use our services, we may collect the following categories of personal data:

Identity and contact information, such as your name, surname, nationality, e-mail address, telephone number and WhatsApp number;
Reservation and travel information, such as pickup and drop-off locations, travel date and time, flight number, hotel information, number of passengers, luggage information and special requests;
Communication records, such as e-mails, WhatsApp messages, booking confirmations, cancellation requests, complaints and support correspondence;
Payment information, such as payment status, transaction reference, payment method and invoice information. Card details are processed by authorised payment service providers and are not stored by us unless legally required and technically applicable;
Technical information, such as IP address, browser type, device information, cookies and website usage data;
Information required to protect legal rights and manage disputes, such as reservation vouchers, operational records, payment records, location or service records supplied by the carrier, and correspondence related to a complaint or chargeback.

4. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

Receiving and responding to transfer requests;
Creating, confirming, managing, changing or cancelling reservations;
Connecting passengers with the relevant independent transport supplier or carrier;
Sharing the information necessary for the organisation and performance of the requested transfer;
Providing written customer support through WhatsApp and e-mail;
Processing payments, issuing or managing invoices where applicable, and preventing fraud;
Sending reservation confirmations, operational notices and essential service communications;
Handling complaints, refund requests, payment disputes and legal claims;
Meeting legal, accounting, tax, regulatory and security obligations;
Improving website performance, service quality and customer experience;
Sending marketing communications only where permitted by law and, where required, with your consent.

5. Legal Grounds for Processing

We process personal data only where there is a valid legal basis. Depending on the circumstances, this may include:

Your explicit consent;
The necessity of processing for the establishment, performance or management of a reservation or contractual relationship;
Compliance with legal obligations;
The establishment, exercise or protection of legal rights;
Our legitimate interests, provided that your fundamental rights and freedoms are not overridden.

6. Sharing of Personal Data

We may share personal data only to the extent necessary and proportionate for the stated purposes. Recipients may include:

Independent transport suppliers, carriers, drivers and operational partners assigned to your transfer;
Payment service providers, banks and financial institutions, where payment is made through our payment process;
Accounting, tax, legal, technical, hosting, security and customer-support service providers;
Competent public authorities, courts, enforcement offices, regulators or other persons where disclosure is required by law or necessary to protect legal rights;
Insurance companies or relevant parties in the event of an accident, incident, complaint or legal dispute.

We do not sell your personal data to third parties.

7. International Data Transfers

Our website, payment, communication, hosting, analytics or service providers may operate from or process data in countries outside Türkiye. Where an international transfer of personal data is necessary, we take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection law and appropriate safeguards.

8. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, to manage reservations and customer relations, to meet legal and accounting obligations, and to protect our rights in potential disputes.

Reservation, payment and communication records may be retained for the periods required or permitted by applicable legislation. When retention is no longer necessary, data is deleted, destroyed or anonymised using appropriate methods.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to ensure proper operation, remember preferences, improve performance, understand website usage and enhance security.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some parts of the website.

10. Security of Personal Data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction. These measures may include access controls, limited access to reservation information, secure communication practices, payment-service-provider security measures and regular operational review.

However, no internet transmission or data-storage system can be guaranteed to be completely secure. You should therefore also take reasonable steps to protect your own devices, accounts and communication channels.

11. Your Rights

Subject to the conditions and limitations set out in applicable law, you may have the right to:

Learn whether your personal data is being processed;
Request information about the processing of your personal data;
Learn the purpose of processing and whether data is used in accordance with that purpose;
Know the third parties to whom your data is transferred, where applicable;
Request correction of incomplete or inaccurate personal data;
Request deletion, destruction or anonymisation of personal data where the legal conditions are met;
Request notification of correction, deletion or destruction to relevant third parties where required;
Object to certain processing activities;
Request compensation for damage arising from unlawful processing, where the legal conditions are met;
Withdraw your consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

12. How to Make a Data Request

You may submit your request concerning personal data by sending a written message to [email protected] or through WhatsApp at +90 850 441 18 87.

To protect your privacy and prevent unauthorised disclosure, we may ask for information necessary to verify your identity before responding to your request.

13. Third-Party Websites

Our website may contain links to third-party websites, payment pages, social media platforms or external services. We are not responsible for the privacy practices or content of those third-party services. We recommend that you review their own privacy policies before providing personal data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. The updated version will be published on this page with a revised “Last updated” date.

15. Contact

For privacy-related questions, requests or complaints, please contact:

CKT TAŞ.TUR.SEY.TİC.LTD.ŞTİ / 724GetTransfer

E-mail: [email protected]

WhatsApp: +90 850 441 18 87

Address: Müftü Mah. Atatürk Cad. Genç Apt. No: 481/21, Merkez/Rize, Türkiye